The winter season is almost over… How was it for you?

Every year we try to improve to offer a service that is ever more suited to the expectations of those who visit the facility.

Give us your feedback!

Age of those who go to the swimming pool
Select the correct age.
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Sex
Select your gender.
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Origin
Select your place of origin.
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Frequency band
Select the time slots you attend.
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Visit frequency
Select your visiting frequency.
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Reason for attendance
Select the reasons why you go to the swimming pool.
Most visited area
Select the area you frequent the most.
Pool cleaning assessment
How do you rate the cleanliness of the pool?
Evaluation of space organisation
How do you rate the organisation of the spaces?
Range of activities offered
How do you rate the variety of activities offered?
Describe the improvements you suggest.
Here are my suggestions for customer service: Be polite and friendly. Listen actively to the customer's needs and concerns. Empathise with their situation. Offer solutions and be proactive in finding them. Be patient and understanding, especially with difficult customers. Communicate clearly and concisely. Follow up on any promises made. Apologise sincerely when mistakes happen. Train staff to be knowledgeable and helpful. Encourage feedback and use it to improve.
Any other observations or suggestions.
Will you come and visit us at the summer park this summer?
Select yes or no.
Any other observations or suggestions.
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